Privacy Policy

1. Introduction

TenderTT ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital tendering platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Organisation name, contact name, email address, phone number, and password when you register.
• Organisation Details: Company registration number, country, and organisation type.
• Support Requests: Information you provide when contacting our support team.
• Usage Data: Information about how you interact with our platform.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process and facilitate tender submissions
• Communicate with you about your account and our services
• Respond to your enquiries and support requests
• Maintain the security and integrity of our platform
• Comply with legal obligations

4. Cookies and Tracking

We use essential cookies to enable core functionality of our platform, such as maintaining your session and remembering your preferences. We may also use analytics cookies to understand how visitors interact with our website.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes, such as maintaining audit trails and records of tender activities.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Data portability

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.